Consumer Data Privacy Policy

Your privacy is important to us. PennieMurray, LLC and all its subdivisions are committed to protecting your personal information and ensuring confidentiality. We collect only the information necessary to process your transactions, such as name, address, email, and payment details.

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We do not share your information with third parties except as required for payment processing and order fulfillment. Our website employs secure encryption technologies to safeguard your data. For more details on how we protect your information, please refer to our full Terms & Privacy Policy Page.

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Terms and Conditions of Services
By accessing and using the PennieMurray, LLC website, you agree to be bound by the following terms and conditions. Our services, including workshops, coaching sessions, and products from our store, are offered subject to availability and may change without prior notice. We reserve the right to refuse service to anyone at our discretion. Users are responsible for providing accurate information during the purchase process. All content provided on this website is for informational purposes only. While we strive for accuracy, we do not guarantee its completeness or timeliness. For more details on how we protect your information, please refer to our full Terms & Privacy Policy Page.

 

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Security Capabilities and Policy for Transmitting Payment Card Details
At PennieMurray, LLC, we make the security of your payment information a top priority. We use industry-standard encryption protocols to securely transmit payment card details during online transactions. Our payment processing system is PCI DSS (Payment Card Industry Data Security Standard) compliant and provides advanced fraud protection. We do not store your payment information on our servers. For additional security, we encourage customers to monitor their account statements and report any unauthorized transactions to their financial institutions.

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Return/Refund Policy
At PennieMurray, LLC, we want you to be happy with your purchase! If you’re unhappy with a product or service, please email us at info@penniemurray.com, and we’ll collaborate with you to reach an equitable solution.

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Physical Products: You can return items within 15 days of purchase for a refund or exchange, provided they are in their original condition and packaging. Please note that shipping charges are non-refundable, and customers are responsible for return shipping costs.

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Digital Products and Services: Refunds for workshops or coaching sessions are handled on a case-by-case basis. To request a refund or exchange, please contact us at  info@penniemurray.com.

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Transaction Currency
All transactions on Pennie Murray, LLC are conducted in U.S. Dollars (USD). If applicable, your payment provider will handle currency conversion.

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Delivery Policy
We offer domestic shipping within the United States for physical products ordered through our GMSP Store; we process orders within 2-3 business days and deliver within 5-7 business days after the packaging process, depending on your location. Shipping times may vary during high-demand periods or due to factors beyond our control. For digital products and services, such as downloadable content or online coaching sessions, we deliver within 24 hours after payment confirmation. If you experience any delivery issues, please contact us.

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Disclaimer Information

The services provided by Pennie Murray, LLC, including but not limited to Co-Active Clarity coaching, Accountability Partner sessions, and Oracle Reading sessions, are intended to support personal growth, self-reflection, and empowerment. These services do not guarantee specific outcomes or results. The information and guidance offered during these sessions are based on personal insights and coaching methodologies intended to foster self-awareness and accountability. Clients are solely responsible for their own decisions, actions, and the results that follow their participation in these sessions.

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For Educational and Informational Purposes Only

Pennie Murray, LLC does not claim to provide diagnostic services, psychological counseling, or therapy. If you are dealing with a mental health issue or in need of professional medical, financial, or legal services, we strongly recommend that you seek assistance from a licensed professional in the respective field.

    

For any questions or concerns regarding the nature of these services, please contact us at info@penniemurray.com